Privacy & Terms of Service
Learn about your rights, responsibilities, and how we handle your personal data when browsing our digital platforms.
Privacy Policy
Last updated: May 2026Welcome to the RE&COM website. This Privacy Policy describes how we collect, use, and protect the information provided by users when using our website and digital channels.
Information We Collect
We may collect information voluntarily provided by the user, including:
Likewise, our site may automatically collect certain technical information such as your IP address, browser type, operating system, date and time of access, pages visited, and cookies.
Use of Information
The collected information may be used to:
- Provide customer care and support
- Respond to inquiries and requests
- Manage quotes, services, and installations
- Send information related to our services and technical announcements
- Improve the user experience on the website
- Comply with legal and regulatory obligations in Costa Rica
Information Protection
RE&COM implements reasonable security measures to protect the information against unauthorized access, alteration, disclosure, or destruction. However, since no system of transmission or storage of data is completely secure, we cannot guarantee absolute security.
Sharing of Information
RE&COM does not sell, lease, or commercialize the personal information of its users. Information may be shared only when strictly necessary for:
- Technical processing and hosting of the website
- Communication platforms like WhatsApp or Meta integrations
- Strict compliance with legal and judicial obligations
Use of Cookies
Our website may use cookies to improve the browsing experience, analyze traffic, and optimize functionalities. The user can configure their browser to reject cookies; however, some site features might be affected.
External Links
Our site may contain links to external sites. RE&COM is not responsible for the privacy policies or the content of third-party websites.
User Rights
In accordance with current legislation, the user may request:
These requests can be sent directly to our official customer service channels.
Amendments
RE&COM may update this Privacy Policy at any time. Changes will take effect once published on the website.
Contact Us
For inquiries related to this policy, you can contact us through our official customer care channels published on the website.
Terms of Service
Last updated: May 2026By accessing and using the RE&COM website, the user accepts these Terms of Service. Please read them carefully before using our digital platforms.
Use of the Website
The user agrees to use the site in a lawful, respectful manner and in accordance with applicable legislation. It is strictly prohibited to:
- Attempt to breach or bypass the security systems of the website.
- Perform unauthorized access or queries to internal files or infrastructure.
- Introduce malicious software, scripts, or viruses of any type.
- Use the site for fraudulent, spamming, or illegal activities.
Service Availability
RE&COM makes reasonable efforts to keep the website available and functioning correctly. However, the site may present temporary interruptions due to maintenance, updates, technical failures, or events outside of our control.
Intellectual Property
All content on this website, including:
is the exclusive property of RE&COM or is authorized for its use, and is protected by applicable national and international laws. Its reproduction or distribution without prior written authorization is strictly prohibited.
Published Information
RE&COM strives to keep information updated and accurate; however, it does not guarantee that all content on the site is entirely free of typographical errors or omissions. The published rates, coverage boundaries, and info may be modified without prior notice.
Third-Party Links
The site may contain links to external third-party sites solely for informational and service convenience. RE&COM does not control, supervise, or assume any responsibility for the contents, privacy policies, or services of third-party platforms.
Limitation of Liability
RE&COM shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the website. The user browses and interacts with the site under their own sole responsibility.
Modifications to the Terms
RE&COM may modify these Terms of Service at any time. The updated modifications will take effect immediately upon their publication on this page.
Applicable Legislation
These terms of service shall be governed by and construed in accordance with the laws of the Republic of Costa Rica. Any controversy shall be submitted to the competent national authorities.
Contact Us
For queries related to these Terms of Service, the user can contact our team through the official communication channels published on the website.
